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Loss of signal Gen 5 Beam 68

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Loss of signal Gen 5 Beam 68

My signal all of a sudden dropped to under 30.  There is no extreme weather in my area or my gateway location of San Diego. Both are just partly cloudy.  


I don’t think it was a good idea but I attempted to reboot my modem but now it won’t complete the start up because no signal to check and complete the Software Download progcess. 


Is is anyone else having any problems?