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MASSIVE drain issue

Honorary Alumnus

Re: MASSIVE drain issue

Updates on Win10 can be "managed" in the respect that they can be delayed ... if you connect wirelessly.

Plan sizes are not just pulled out the air. The are based in part on satellite throughput capacity.

Moving Bonus Bytes from late to early will only cause further congestion.

There currently is a "buy two, get three" token sale in effect now.

There is no way that Hughes could offer a "data break" just for Win10 users. This was done to a point when Win10 was first released and you could hear the complaints from here to eternity.

No one forces anyone to use Win10. In point of fact after a trial I dumped Win 10 and switched three of my eleven computer to Linux Mint.

As Counterpoint, I have used 3.3GB of data 20 days into my usage cycle.
I suggest loading GlassWire on all your Windows machines and find out what is using data and how best to conserve what you have for what you wish to use it on.

There have been changes beyond Win10 that may be affecting your usage such as a Nvidia driver update that now shares considerable data with third parties.
Assistant Professor

Re: MASSIVE drain issue

Why I'm not updating to 10. There is the ability to disable updates in Services then re-enable it when wanting to update, like Bonus time, but not really something for the average user.

I've got 7 years of MS support left on my 8.1 Pro. Lots of time to decide what to do like move completely to Linux.
Distinguished Professor IV

Re: MASSIVE drain issue

I haven't really found the Windows 10 updates to have much of an impact, personally.  I have the two Windows 10 Pro computers that I keep up to date now, but even when I had the third (which I put W8.1 Home back on because it was too slow with W10 Home) I still wasn't using that much data. 

As we speak my desktop is downloading some W10 updates, so I will update my laptop in a little bit, too, but again, I've not found it to have much of an impact on my data usage.  The worst month I ever had was the month where I had to update all three with the Anniversary update, but even then I didn't use more than seven or eight GBs total for the month (including Bonus Bytes). 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Alum

Re: MASSIVE drain issue

Hi tkohlman,

I understand your frustration, however as mentioned, there isn't much we can do. When W10 first released, we did have something in place mainly because we knew how much of an impact W10 would be, all at once to our customers. That alone was a huge endeavor on our part and I am glad that we were able to provide some relief to our customers. At this point in the manner of which you explained it would just not be a possibility. Although I'm sure we can provide some insight.

First, how are you connected to the internet on those machines? As mentioned through a WiFi connection, you can set the operating system to metered for services like ours with data caps. You would also be able to postpone updates in various ways. So, there are options built in at this point, that weren't known before release. We can certainly help you configure this with a bit more info. Looking forward to your reply.

Thanks,
Chris
New Member

Re: MASSIVE drain issue

Hi Chris, our 2 computers are both connected via a wireless router and we have them both set to "metered" connections. Both machines are Win10 "Home version" and as far as I can tell that unlike the "pro" version, the "home" version lacks the ability to use MS scheduler.  I have a 18 page article on my desk that tries to get into the specifics of eliminating the problem but it looks like editing the registry will be required. The other thing I noticed (and this article mentions it) is that some updates will restore the factory defaults so I'll have to back and check that. I'll report back. 
New Member

Re: MASSIVE drain issue

Ok...I see that Norton "economy mode" shut it self off. And in the meantime under "Windows-settings", "network and internet", "data usage" I see that in the past 30 days I utilized 18GB of data, 16GB attributed to Microsoft Edge! That can't possibly be correct can it? It certainly would not line up with the Hughesnet status meter usage especially if that is solely my desktop machine (i.e. does not include my wife's laptop). Any thoughts? Going through the list of apps now and have turned off back-ground operations on everything and am going further in uninstalling all the junk that apparently got packaged with other apps.  Still haven't figured out how to get notified when Windows wants to update (my wife does get notified, not that it matters because at some point in time they seem to "push" the update regardless.  
Alum

Re: MASSIVE drain issue

Hi tkohlman,

Check out this article. It lays out how to disable update services without having to have too much tech experience. This just targets the service itself and disables it. Which you can then re-enable at a specific time of the week/day.

https://mspoweruser.com/turn-off-windows-update-windows-10/

As for the data usage displayed. The status meter and Windows do not count data usage in the same manner. However it does seem odd that it would be that much. Are you an Ultra plan customer? Also, is edge browser the main browser you use?

- Chris
New Member

Re: MASSIVE drain issue

Hi Chris, 
Thanks for that article. I have spent several months on a Windows "community" board and that option has been discussed but highly discouraged and as such nobody ever bothered to explain how to get there (it's hardly "intuitive"). I get up pretty early in the morning so I can push my updates into the "bonus" Window (like the "good old days" except I won't know if there are any updates to be had until I undo the "disable"). In the meantime I have also compared my settings to my wife's settings and don't know why she gets a notification that updates are available for download (I don't). In her case she takes her computer to work at the local library and let's it run. As for being an "ultra plan" customer, I don't think so. Never needed it because we usually end the billing cycle with 5-6 GB "anytime" and 45+GB "bonus" remaining. I think that is going to change with the last Window's updates...watching the status meter I think something changed and the everyday "leakage" seems to be increasing. I did shut off all that "background syncing" stuff...both machines are "local" machines and hence we have no need for "clouds". And yeah...I use Edge solely because it operates more like IE that I was used to. Time to start using Chrome if the Windows stats are correct...Edge doesn't appear to be friendly to "metered" service.   
Associate Professor

Re: MASSIVE drain issue

For [snoots] n giggles...  The first types of "decent" computer memory was nothing more than a string of metal that was twisted to store a single bit.  Wait... Why do I even know that? xD

[edited for profanity -Amanda]
Honorary Alumnus

Re: MASSIVE drain issue

If you have a Nvidia video card you might wish to take a peek at Windows task scheduler and see if its latest driver is sharing "telemetry".
It is said to use a large amount of data.

http://www.ghacks.net/2016/11/07/nvidia-telemetry-tracking/