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Mail not delivered - AOL

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Kirk Merley
Sophomore

Mail not delivered - AOL

For several months, I have not been able to send mail to people with AOL accounts.  The problem has not resolved itself, and is becoming very frustrating.  The error message is always the same:  https://postmaster.aol.com/error-codes#554rlyb1 421 4.7.0 mtaig-mbe02.mx.aol.com Error: too many errors...  I tried opening a trouble ticket on AOL but they were looking for too much information that I did not have access to.  HELP!

4 REPLIES 4
GabeU
Distinguished Professor IV

@Kirk Merley

 

Just out of curiosity, what is the host you are sending the emails from?  Hughes?  MSN?  Gmail?  AOL itself?  Etc.  

Microsoft "Mail" as an email handler, thru Hughes.

GabeU
Distinguished Professor IV

Okay.  I sent an email from my MSN account to my folks' AOL account and it went through with no problem.  I just figured I'd try it to see if I ended up having the same problem.    

 

I hope someone can help you with the issue.  

Gwalk900
Honorary Alumnus

@GabeU, you and @Kirk Merley could have, likely have different IP addresses.

The one Kirk may have (at the moment) may be on an AOL "blacklist" for spam or other .... remember, as Hughes users many of us share a single dynamic IP address.