Good morning donnallynne1,
I pulled up your account and did some digging around, is this what you're seeing?:
The text below looks misleading because of the way it's broken up, the full message says:
"Your token bytes will automatically be utilized when your Download Allowance bucket is depleted."In looking at your Status Meter here in the
Support Center, and here in your
System Control Center, you have not depleted anything:
Otherwise, all looks good, you can still check your usage via the Support Center and in the System Control Center, as I have just now.
If you want to familiarize yourself more with how your Anytime and Bonus Bytes works, you can read all the details here in our
Fair Access Policy. Feel free to post back if you need anything else cleared up, we're happy to elaborate.
Thanks,
Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.
Slow performance? Click me!