I was not informed regarding the limitations of use of this internet service. I'm very disappointed. I am now 9 days new - with a meter reading of 99% use - what the heck??? I haven't used the internet a pinch of what I have had in the past - due to moving & unpacking - how is it that I would be using 99% of this service? It was an incidental finding during the community postings that there was even such a thing. It is apparent -by other documented posts - this is a persistent practice of this company - to mislead and misguide potential customers. Why isn't this 'restrictiveness' information given to the potential customer??? This is a major issue for me - for I do not like to feel duped.
I would get the ball rolling and start the cancellation process, I know this may be your only "high speed" internet option, but you will be saving your self from a lot of frustration in the future. You will not be charged an ETF if you cancel within 30 days
Thank you for the information. B3-0010506557 AA HT1100 - what ranges of modems are there - and where is this one at if there are different ones? The installer said this was a new one. I did post this morning regarding questionable data usage on 9-12 and 9-18 of this month. Thanks
wait, what 3000 challenge? Probably too late for me, i think im on day 30 right now, but for the future, or if i find this is costing me so much more aggrivation than i can live with.. what is this? Because ive often wondered if there was a way to get the cable company to come where they say they wont, even if it takes a few grand...our cable internet stops LITERALLY one house down from us....but that one house is like 600 feet away...