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Modem Reboot Restored Service

New Member

Modem Reboot Restored Service

My service was working this morning.A few hours later, no. I checked another device, same problem -no connection to ISP.All the lights were lit on the modem.
I unplugged the modem, then plugged it back in.........voila! connection restored.
I just thought I'd share Smiley Happy
176 REPLIES 176
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New Member

Re: Modem Reboot Restored Service

cute and humor and animals are allowed !!!!    LOL   !!!!  in fact, enjoy seeing them
Moderator
Moderator

Re: Modem Reboot Restored Service

Hi ecoalex!

Thanks for sharing! Yes, that would be a good thing to try with the modem first if you encounter a connection hiccup. Saves you from an unnecessary call to tech support!

-Liz
Please create a new thread in the community if you have a question or need help. Unsolicited Private Messages may not get replies.
Assistant Professor

Re: Modem Reboot Restored Service

Liz, I know you wanted to say "saves a lot of frustration".  Smiley Happy

And a hard, no power, reboot is always my first step when I have a problem that can't be fixed using the computer.
New Member

Re: Modem Reboot Restored Service

Funny, I've had to reboot 2 more times between 3 and 4:45 Pm.Only a reboot reestablishes my connection. This on 2 devices.

Liz-Would it be possible for you to ask support to check out my system?

Reboot once was a hoot
Reboot again in a few hours not so fun
Rebooting again, not funny anymore.

Assistant Professor

Re: Modem Reboot Restored Service

Yea, that should not be happening Alex. Which modem do you have again?

Outdone yourself on the cute cat pics with that one.  Smiley Happy
New Member

Re: Modem Reboot Restored Service

I have the HT1100
Assistant Professor

Re: Modem Reboot Restored Service

OK, thought maybe you had the HT1000. Don't want to bog down your post, Liz does need to get involved, but one last question.
What does Available Memory show when you go to the Advanced menu? http://192.168.0.1/cgi-bin/index.cgi?Command=1

New Member

Re: Modem Reboot Restored Service

What it shows.
Assistant Professor

Re: Modem Reboot Restored Service

Your up-time is only 51 minutes in the pic. Watch it periodically and see if it drops way down before you have to reboot again.
I'll leave you alone now and let Liz help you, hopefully first thing tomorrow.
Have a good night you cat lover you.  Smiley Happy