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My internet hardly ever works!

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Distinguished Professor IV

Re: My internet hardly ever works!

Create an account at testmy.net, if you haven't already.  When you are signed in and run the test, it saves your results automatically.  You can stay signed into it so you don't have to sign in every time you go to the site. 

AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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New Member

Re: My internet hardly ever works!

Thanks GabeU!
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Distinguished Professor IV

Re: My internet hardly ever works!

No problem.  After a few days, or however long they need you to do tests for (I think it's three tests three times a day, but don't quote me on that), you can copy and paste the URL of your results so the reps can see them. 

AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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New Member

Re: My internet hardly ever works!

I'm gonna have to take a week off work if that's the case haha
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Moderator
Moderator

Re: My internet hardly ever works!

munger1010,

I just need 3 tests, spaced 5 min apart around the time you normally experience slow speeds. So if you're noticing slow speeds at night, you can run tests then.

-Liz
Please create a new thread in the community if you have a question or need help. Unsolicited Private Messages may not get replies.
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Distinguished Professor IV

Re: My internet hardly ever works!

I was wrong about the tests.  It's like Liz said below.  Easy. 

AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Moderator
Moderator

Re: My internet hardly ever works!

Hi munger1010,

We're closing this thread since we haven't heard back from you in almost three weeks. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

Thanks,
Liz
Please create a new thread in the community if you have a question or need help. Unsolicited Private Messages may not get replies.