My late afternoon and evening speed has crashed

[BirdDog]

Better than clucking around. Now I'm getting under 1 Mbps, not something I usually see especially this time of day.  

I foresee another long battle in my future.  

[Gwalk900]

It took, as I recall, 6 or more weeks of pawing through the fixes last time.

EDIT:

I seem to be holding steady at about 8 Mbps but have a lot of heavy snow-laden cloud cover.

[BirdDog]

It isn't much good for anything except browsing when that bad. I honestly don't know how people can tolerate the 7000s, and other lower speed legacy systems, with the way the internet has changed just in the last few years.

Faster speed is addicting.

[BirdDog]

Hmm, I just noticed my Outroute ID has changed. Don't know if it was done when this started or they just changed it today after I posted. Anyway, went from 16 to 35.

[GabeU]

I just checked mine and it's averaging around 15Mbps, which is normal for me at this time of early evening (5:13PM EST). 

[GabeU]

When you were experiencing the slowdown, were both boxes at the top of the SCC green?

(Sorry, I couldn't resist)

[BirdDog]

My quickstats link above tells the story.  

[GabeU]

For someone that normally has fantastic speed, it's horrendous.  I guess no Peaky Blinders for the time being. 

I hope they can figure out what's going on fairly quickly. 

[BirdDog]

Seems the poor speed is now pretty much all the time. Early morning, late morning, afternoon........constant. What a change from what it was. Something has definitely changed somewhere. Don't think it is the equipment though as still see higher speed sporadically.

My Outroute ID 35 is something new.

[Liz]

I'm sorry to hear that BirdDog. Please expect your account to be credited until we address your concerns.

-Liz