cancel
Showing results for 
Search instead for 
Did you mean: 

My password on HT2000W modem stopped working

Highlighted
Sophomore

My password on HT2000W modem stopped working

My password no longer works.

13 REPLIES 13
Highlighted
Associate Professor

Re: My password on HT2000W modem stopped working

Highlighted
Sophomore

Re: My password on HT2000W modem stopped working

password to log in and manage HT2000w settings

Highlighted
Sophomore

Re: My password on HT2000W modem stopped working

Tried reset on back. No change, can't log in. Tried my password, of course, and also tried "admin". No change. Will unplugging it and plugging it back in totally reset it?

Highlighted
Distinguished Professor IV

Re: My password on HT2000W modem stopped working

@uh

 

First, please don't touch that reset button on the back of the modem without first being instructed to, as you can do more harm than good.  

 

So the admin password used to work but no longer does? 


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Highlighted
Sophomore

Re: My password on HT2000W modem stopped working

Exactly

Highlighted
Sophomore

Re: My password on HT2000W modem stopped working

Wouldn't the instructions to not touch the reset button unless told to do so be good to say in the modem instruction manual or somewhere?

Highlighted
Distinguished Professor IV

Re: My password on HT2000W modem stopped working


@uh wrote:

Wouldn't the instructions to not touch the reset button unless told to do so be good to say in the modem instruction manual or somewhere?


Actually, yes, it would.  It could help keep someone from a massive headache.  A good idea, for sure.  

 

I know you alluded to this is your previous post, but have you tried unplugging it and plugging it back in?  If not, unplug it at the outlet, wait about a minute, then plug it back in.  I don't know that this will have any effect on it as it doesn't really reset the modem, but it does restart it, which may get it back in working order, so it's worth a try. 

 

Please post back if it worked or not.   


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Highlighted
Sophomore

Re: My password on HT2000W modem stopped working

I did try that before but only by unpplugging the power from the back of the modemfor about ten seconds, then retrying. No change. I'll try your method later today. Thanks.

Highlighted
Distinguished Professor IV

Re: My password on HT2000W modem stopped working


@uh wrote:

I did try that before but only by unpplugging the power from the back of the modemfor about ten seconds, then retrying. No change. I'll try your method later today. Thanks.


Please make sure to leave the power plug at the back of the modem plugged in.  It's a delicate type of connector and not designed to be used for power disconnection/reconnection.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro