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My web streaming is VERY slow!

New Member

My web streaming is VERY slow!

Unable to download you tube and see videos
11 REPLIES 11
New Member

Re: My web streaming is VERY slow!

Is your speed slow, or not working? You didn't give a lot of details, could you better explain your problem? Are you In FAP, have you gone to http://192.168.0.1

If slowness is your issue, could you please go to testmy.net and run a few speed tests and post the results here? When running a speed test make sure to do both upload and download, and select the 12Mb size for the most accurate results.

If you don't know what fap is, please go to: 
http://legal.hughesnet.com/FairAccessPolicyGen4.cfm

If you are out of data, your current plan may not be enough. I would either cut back your usage or upgrade your plan.

I would also recommend installing glasswire on your computers as it is great for blocking programs, monitoring usage for each computer, and quite a few other things. Glasswire.com

Satellite internet is also not really for streaming on a constant basis, I would recommend getting cable or satellite tv. That way you have more bandwidth available for other things. It will probably be cheaper than buying more bandwidth all the time.
New Member

Re: My web streaming is VERY slow!

you don't stream data on satelite internet
Assistant Professor

Re: My web streaming is VERY slow!

We stream quite a bit, lucky to have the Ultra plan though, still don't do HD. Low definition or SD at the highest. Streamed Netflix and YouTube even when we had lower data plans. Have to manage it is all like everything else on metered service.
New Member

Re: My web streaming is VERY slow!

I'm struggling as well....system status is fine but my download tests are like 1.2 mbps. After 3 tests....
Assistant Professor

Re: My web streaming is VERY slow!

Eryn, what is speed normally or is that your normal speed? Is a bad time to determine what baseline speed is due to the holidays and kids being home.

Should be able to stream low definition and possibly even SD with that speed. May have to start it then pause for a minute or two and let the cache fill up well ahead of where you are watching.

Need to run tests at different times of day and again it T'is the Season of slowdowns.

May also want to start your own post for individual help.
New Member

Re: My web streaming is VERY slow!

it's always slow...always stops and starts even when I can get 10+ mbps speeds...is this the best I can expect?
Assistant Professor

Re: My web streaming is VERY slow!

What about when connected directly to the modem? If you have Netflix here is a test video: http://www.netflix.com/title/70136810

Note bitrate is only 235 kbps.

I have Netflix set to playback in low definition. You should not be having problems for sure when speed is 10+ mbps. Again, what definition are you streaming at?



Here is Google video streaming report for HughesNet:  https://www.google.com/get/videoqualityreport/
Moderator

Re: My web streaming is VERY slow!

Hi eleake,

I am really sorry to hear you're having issues but would love to help you get them fixed. I'd like to know a little more about your home network - what device are you using that you are having trouble streaming? Does it happen on all of your devices? Have you already called in for support to take a look at your system? If not, I will gladly do that for you if you can provide a recent case number or the serial number from your modem. I look forward to your response.

Thank you,
Amanda
New Member

Re: My web streaming is VERY slow!

All of my devices...desktop (hard wired to modem) ipad/iphones...however tv streams movies fine....why?