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MyAccount site issues...

Distinguished Professor IV

MyAccount site issues...

Though these issues are likely related to the other recent MyAccount page and Usage Meter Token purchase issues posted over the last couple of days, for the sake of procedure I'll post my own.  I included the whole picture in case the times were relevant.  

 

I'm seeing the following...

 

Usage page...

 

Screenshot (125).png

 

If I refresh the page a few times, I can get the Usage to show up.  When I click on Buy Tokens, then click Okay on Confirm, I get the following...

 

Screenshot (126).jpg

 

When trying to view My Service Plans, I gave up after about five minutes, as it just kept trying to load...

 

Screenshot (127).jpg

 

When looking at Get More Data...

 

Screenshot (128).jpg

 

Plans & Pricing...

 

Screenshot (129).jpg

 

Plans & Pricing, after clicking OK in the box shown in the prior picture...

 

Screenshot (130).jpg

 

Optional Services...

 

Screenshot (131).jpg

 

Optional Services, after clicking OK in the box shown in the prior picture...

 

Screenshot (132).jpg

 

What I normally see when clicking on Purchase Data Tokens in the Usage Meter...

 

Capture.JPG

 

After trying it a few times I can get it to work...

 

Capture1.JPG

 

 

These were all taken after shutting down my computer and power cycling the modem.  I also cleared my browser cache and cleared the DNS cache, though shutting down the computer did this on its own.  When trying with Firefox I get the same results.  


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