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Need Some Help

New Poster

Need Some Help

So i don't exactly know where to post this since i am new to this site but i accidently bought some tokens and i would like to have them and charge for the tokens removed from my account please

Distinguished Professor III

Re: Need Some Help

@ryaneden21, the best place to post this would be under myAccount and Billing.  Just start a new topic there.

Associate Professor
Distinguished Professor IV

Re: Need Some Help



Just for info: though you may not be able to get a refund and revocation of your tokens, the token data rolls over, so even if you don't use it this month it will stay with you in case you need it at some later time.  Token data isn't a "use it or lose it" type of data.    


But, with that said, the reps are on M-F, from approximately 8AM to 5PM EST.  It can take them a little time to answer, so that you didn't get an answer today (Friday) doesn't mean they won't do so.  

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