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Need help internet service bad password

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Kenneth Hyatt
New Member

Need help internet service bad password

Trying to get router to take password need help on phone to walk me through
7 REPLIES 7
El Dorado Netwo
Advanced Tutor

Have you tried calling your router manufacturer?
El Dorado Networks |Diamond Springs, CA | eldoradonetworks.com
Pawnee County
New Member

First things first what type router do you have?  With most routers you can type 192.168.1.1 in your browser and get router information.  You can do an Internet search and get the default user name and password to get to diagnostic page.  What OS are you using is important as well.  Please supply this information Router Type and OS first then maybe we can help.
Kenneth Hyatt
New Member

This reply was created from a merged topic originally titled Equipment failure.

I am having problems with my router will not accept my password. I'm tethered to my phone to send this post. My equipment was installed 2/11/16 I have problems in the past and was helped by posting on this forum. Hopefully I can receive much needed help again. Called tech support and was put on hold for about an hour and told to schedule a service call by someone named Charles. Once again no other advice was given. My equipment should be under warranty I hope so. Once again I hope this post gives me some answers. Looking forward to your reply
BirdDog
Assistant Professor

This may help: http://www.howtogeek.com/131338/how-to-access-your-router-if-you-forget-the-password/

Also here is list of default passwords by manufacturer if you never changed it: http://www.routerpasswords.com/
Chris11
Alum

Hi Kenneth,

Thanks for posting. Whats the make and model? Usually you there is a reset button accessible by a small pin to reset the password to the default. Which is located on the sticker. Let me know if this helps.

Thank you,
Chris
El Dorado Netwo
Advanced Tutor

Also here is list of default passwords by manufacturer if you never changed it: http://www.routerpasswords.com/
That's a great little find 🙂
El Dorado Networks |Diamond Springs, CA | eldoradonetworks.com
BirdDog
Assistant Professor

Thanks Alan, not really a "find" it is linked in the howtogeek article, wanted to be sure it was seen.