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Need new Modem

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New Member

Need new Modem

Internet keeps going down, and moden reboots every few minutes.
3 REPLIES 3
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Distinguished Professor II

Re: Need new Modem

The HughesNet reps on this site won't be back till Monday. Give them time to run remote diagnostics on your modem and evaluate what's going on. 

 

If you're in a hurry, you may want to call the customer service line at 866-347-3292. This line is available 24/7.

 

Dustin95 wrote:
Internet keeps going down, and moden reboots every few minutes.

 

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Moderator
Moderator

Re: Need new Modem

Good morning Dustin95, 

 

Thank you for reaching out to us. I'd like to assist you if you still need help. Please private message me your SAN (account number) or the associated phone number so I can look into this if you haven't already called in.

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Moderator
Moderator

Re: Need new Modem

Hi Dustin95,

 

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.