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Need to know new credentials after rebooting modem HN9460?

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New Member

Need to know new credentials after rebooting modem HN9460?

I am using HN9460 modem and I accessed it with the default credentials. I configured it successfully but after rebooting the modem its asking me for credentials especially when I'm clicking the wizard icon (advanced option).
So what are the new credentials?

Thanks
13 REPLIES 13
Honorary Alumnus

Re: Need to know new credentials after rebooting modem HN9460?

It will be Monday before the Hughes employees return to work.

Curious, who provides your service ? Bentley-Walker perhaps ?


New Member

Re: Need to know new credentials after rebooting modem HN9460?

I have no idea who is the provider. I just configured it.
Honorary Alumnus

Re: Need to know new credentials after rebooting modem HN9460?

Assistant Professor

Re: Need to know new credentials after rebooting modem HN9460?

If a business account then best to call the number for business support: 800-347-3272.

This site is geared more towards residential customers.
Moderator

Re: Need to know new credentials after rebooting modem HN9460?

Hello Mohamad

Sounds like you're a YahClick customer. You can check out what provider is assigned to your region and use the menu on the left to get contact info. https://www.yahclick.com/partners/international-partners/

Thanks
Amanda
New Member

Re: Need to know new credentials after rebooting modem HN9460?

I will ask.
Thank you Amanda, BirdDog and Gwalk900.
New Member

Re: Need to know new credentials after rebooting modem HN9460?

I was without Enternet all day yesterday unwilling this morning
Moderator

Re: Need to know new credentials after rebooting modem HN9460?

Hi Glorinda,

This customer's original post is in in reference to a Hughes Global provider. Could you perhaps start a thread explaining any issues or concerns you might be  having so that we can assist you, like we did Mohamad, directly?

Thanks
Amanda
New Member

Re: Need to know new credentials after rebooting modem HN9460?

You are asking about new credentials after rebooting. Help are you asking about how its working now?