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New Usage Meter v.6.7

Senior

Re: New Usage Meter v.6.7

@GreyFox200


@GreyFox200 wrote:

 

If it works, don't fix it.

 

 


I was gonna say that, but I bit my tongue.

You have one that works, why bother upgrading?

 

I was hoping that you would look in your firewall logs...... not the status meter logs.....

I'm still thinking that a name change could be problematic

Im just curious,  Since you have re-installed v 6.1.1

in your C:\ProgramFiles\HughesNet   folder, is the name of the .exe file HughesNet Status Meter.exe?

 

 

Senior

Re: New Usage Meter v.6.7

Version 6.7.0 is called Usage meter

Version 6.2 is called Status meter

Version 6.2 is not compatable with my H2000w modem

Here's a good post.  https://community.hughesnet.com/t5/Products-and-Plans/Hughesnet-Usage-Meter-Version-History/td-p/799...

HughesMetersShortCuts.PNGUsage-Status-O.png

Highlighted
New Poster

Re: New Usage Meter v.6.7

Error Message.jpgMessage I get when trying to run Usage Meter Latest version

 

 

Senior Instructor

Re: New Usage Meter v.6.7

@roadking2003

Somewhere buried in this thread is the solution to the JavaScript error, if you missed it while reading through it:

You need to delete the "C:\Users\Richard\AppData\Roaming\HughesNet Usage Meter\" directory and restart it.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Distinguished Professor III

Re: New Usage Meter v.6.7

@roadking2003

 

This is the post in this thread that MarkJFine is referring to...  https://community.hughesnet.com/t5/Tech-Support/New-Usage-Meter-v-6-7/m-p/93206/highlight/true#M6517...

 

You'll most likely have to enable the hidden items view to see the AppData folder.  

 

Screenshot (99).jpg

 

It's an error that is seen occasionally, but the fix is fairly easy.  


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Senior

Re: New Usage Meter v.6.7

The exact same error message  AND Solution was on another post https://community.hughesnet.com/t5/Tech-Support/HughesNet-Usage-Meter-6-7-0-0/m-p/93268#M65208

and @MarkJFine probably helped over there.

Moderator

Re: New Usage Meter v.6.7

Hi all,

 

I see that there are one or two others in this thread with the same issue. It would be helpful to know if the original creator of this post, @TRider, is still having issues with the status meter? 

 

Greyfox, when you are on the computer that was having issues with 6.7 and click on that info.bin link, does it produce a plain page with text?

 

~Amanda

Freshman

Re: New Usage Meter v.6.7

Where is the info.bin link?

Here are the lines from the log:

{"level":"error","message":"modem: Call to http://192.168.0.1/getdeviceinfo/info.bin failed.","timestamp":"2018-02-09T00:56:35.360Z"}
{"level":"error","message":"         Parse Error","timestamp":"2018-02-09T00:56:35.360Z"}
{"level":"error","message":"         This is the 7th failed attempt. The modem is now considered unreachable.","timestamp":"2018-02-09T00:56:35.360Z"}
{"level":"warn","message":"Error: Parse Error\n    at Error (native)\n    at Socket.socketOnData (_http_client.js:311:20)\n    at emitOne (events.js:77:13)\n    at Socket.emit (events.js:169:7)\n    at readableAddChunk (_stream_readable.js:146:16)\n    at Socket.Readable.push (_stream_readable.js:110:10)\n    at TCP.onread (net.js:523:20)","timestamp":"2018-02-09T00:56:35.360Z"}

From the browser:  http://192.168.0.1/getdeviceinfo/info.bin, I get this:

[Header] Version=3 Transport=3 [DATA] SAN=DSS........ AdapterType=HT1000 [Blob] FapThrottleState=1 FapAggBucketSize=20000 FapAggBucketRemaining=12967 FAPPBP0BucketSize=20000 FAPPBP0BucketRemaining=17996 FAPPBP1BucketSize=0 FAPPBP1BucketRemaining=0 FAPPBP2BucketSize=10000 FAPPBP2BucketRemaining=9999 FAPPBP3BucketSize=10000 FAPPBP3BucketRemaining=4971 FAPPBP4BucketSize=0 FAPPBP4BucketRemaining=0 TimeLeftUntilRefill=20401 DownloadZoneStartTime=7 DownloadZoneEndTime=13 VolumeUsageZone=0 UserTokenBucketRemaining=0 AnyTimeAllowanceRemaining=4971 AnyTimePlanAllowance=10000 RefillAmount=10000 BonusBytesAllowanceRemaining=14913 BonusBytesPlanAllowance=15000 TimeOffsetfromUTC=-20 FapAggBonusBucketSize=25000 FapAggBonusBucketRemaining=24820 FAPPBP0BonusBucketSize=25000 FAPPBP0BonusBucketRemaining=24907 FAPPBP1BonusBucketSize=0 FAPPBP1BonusBucketRemaining=0 FAPPBP2BonusBucketSize=15000 FAPPBP2BonusBucketRemaining=14999 FAPPBP3BonusBucketSize=15000 FAPPBP3BonusBucketRemaining=14913 FAPPBP4BonusBucketSize=0 FAPPBP4BonusBucketRemaining=0 [EOF] Lines=45

Senior Instructor

Re: New Usage Meter v.6.7

@GreyFox200

info.bin comes from the modem directly.

It included your SAN/Account number, which you probably should edit out of your post so you don't encounter identity fraud.

 

Edit: That said. It's very strange that the app was not able to access it, but your browser was.

Sounds like something (like Norton?) is blocking applications from accessing it via http. If you are running a firewall application or are using Windows' built-in firewall, you might want to set HughesNet Usage Meter to all access to the internet.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Senior

Re: New Usage Meter v.6.7

@GreyFox200

Amanda asked you a YES or NO question...  You were supposed to click on the url on your computer and answer ..... Yes   or NO.

Amanda cant help you if you dont do what she asks.