Maybe if not Norton, but something similar. Perhaps it's Windows' internal firewall blocking applications in general.
There has to be something that's blocking the application from communicating with the modem. It's something that doesn't apply to your browser, since it can access the modem's settings. It's also something that may not necessarily show in the logs you're looking at.
Are you able to right-click on the application's icon in file manager and bring up those kinds of firewall settings?
Edit: And please go into the post you copied info.bin in and edit your SAN out. There are three veritcal dots on the post - it's a menu. Click "Edit Reply" to put it in edit mode, search for the string that starts with "SAN=DSS" and a bunch of numbers, and just delete them, and re-save. Leaving your account number out in the open like that is like posting your credit card or social security number on the internet.
* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
