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No Internet

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cridley
New Poster

No Internet

Help!! I have no internet services! I have reset my modem a million times. Nothing is working. I have had it for 2 years and never had any problems. Now all of a sudden it's not working. It's not weather related. It doesn't work ever even on blue skies and sunny days. Can anyone help me?
3 REPLIES 3
maratsade
Distinguished Professor IV

One of the Hughesnet staff/mods on the site will likely help you - give them time to check your account and run remote diagnostics on your modem. 

Damian
Moderator

Hello @cridley,

 

 

Welcome to the community and thank you for posting. I am sorry to hear you are experiencing this. It appears you recently called into our support line for assistance. I see they have issued out a modem replacement. I am confident the new modem will resolve this issue. Please update me on your status once the new modem arrives.  

 

-Damian 

@cridley,

 

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

-Damian