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No connectivity

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No connectivity

I'm a new HughesNet customer and I am having issues with connecting to internet.

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Distinguished Professor IV

Re: No connectivity

@Goodwinranch 

 

What kind of device are you using, and what connection method are you using (WiFi or LAN cable)?  If connected via WiFi, do you have a device which you can connect via LAN cable (this would be best)?  

 

Are you getting an error message when trying to go to a website?  If so, what is the message?  

 

Preferably using a LAN cable connected device, are you able to connect to this page?  If so, do you see anything listed for a State Code other than 0.0.0?  If so, what is it?


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