My internet has been down since this morning. No weather issues and I've reset the modem. This seems to happen a few times a month. I call customer service and they go through the same steps which are unsuccessful and they want to set up a service appt. Then the service comes back on in a day or two?
Hi mjmmessina,
Taking a look at your account and everything seems to be fully operational. Have you been able to test the internet recently?
~Amanda