Thank you for the state code. Is the coaxial cable tightly secured in the back of the HughesNet modem? The coaxial cable looks like this:
Good morning 12Taz33Remi,
I appreciate this update. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering.
Your dispatch is currently scheduled for our earliest available slot: Saturday, Apr 11, 2020 between 08:00 AM-11:00 AM. The tech will reach out to confirm the visit, so you can use that opportunity to reschedule if needed.
I pulled up your account and I'm glad to see the site visit was completed successfully. If you have any other concerns feel free to drop by the community again.