No internet

[brandyakers29]

Tried looking up something on my cell phone but my wifi says connected but no wifi. Have checked my router and reset it have reset my phone also and retype my password in to connect to it and still saying connected but no internet

[maratsade]

When you say you reset your router, do you mean you restarted the modem? Do you have a computer/laptop you can connect to the modem?

[2CM]

I’m having the same problem!

[maratsade]

Are you also using a cell phone? Did you reboot your modem?

2CM wrote:
I’m having the same problem!

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[GabeU]

@brandyakers29 

Is the problem resolved?  There was evidently some type of issue earlier that was affecting at least some people, but it's since been remedied.

[Liz]

Good morning brandyakers29,

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

Thanks,

Liz