Literally my plan renewed 4 days ago and I only have 1 percent left on my data! I only watched 2 movies on Netflix, 2! I get more data on my phone and it's less cost. Going on my second month with y'all and it sucks! Here is my question, how much is it to close my account? Because 2 more years of this isn't worth the price. And honest to God, what person is going to stay up till 2 am for the bonus data?! I have a toddler! Unrealistic...
Welcome to the community and thank you for posting. We want to address your concerns. You may want to double check and make sure you set your Netflix playback setting to SD or low to help conserve data, as streaming content uses up a LOT of data: https://help.netflix.com/en/node/87
Please keep in mind there are countless factors that can use your data:
- more devices are capable of connecting to the internet: phones, tablets, gaming consoles, SmartTVs, and even refrigerators can connect wirelessly to the internet. Keep track of what devices you leave running on Wi-Fi.
- automatic-updates: your computer and any other programs you use will often keep working in the background, even if you're not actively using that program, in order to keep your system/program up-to-date. Anti-virus programs will periodically use your internet connection to check back with their malware database for any updates. You should have an option to turn off auto-updates and/or schedule them for a later time.
feliciaterry24, you must set Netflix playback to low setting if you want to stream movies and TV shows frequently. Even then there is a limit especially if you want to do other things. Otherwise you will have no data left very quickly. One HD 90 minute movie can use 4.5GB, more if a longer movie.
It's been a week since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.
Please create a new thread in the community if you have a question or need help. Unsolicited Private Messages may not get replies.