No one questions why you're upset. It's the undisciplined way you deal with it that the problem.
But, never mind me... continue throwing your toys out of the pram, 'cause that's been working real well.
As you were.
Why is Hughes treating customers like dirt OK, but its not OK for a customer to fly off the handle because they have been abused so badly by the company,. It seems to pretty much the only option left to try and get some attention from management. I'd like to hope that someone who's salary I'm helping pay would notice and take personal responsibility for helping a customer that's been neglected, along with thousands of others
Oh wait, I forgot they don't give a rats tail about any of us. All they care about is that our bank accounts are still open for them to pillage from us.
Why do they not care about their public image? Because they know they are the only option and a monopoly for those of use who live rural and have no other choices for Internet. They have no quams about taking advantage of us...
The problem is that HughesNet has oversold service in your area there isn't enough bandwidth in the beam for HughesNet to live up to their end of the contract. They might be able to switch you to a different beam, or even a different satellite. If those options aren't possible, you should find another provider and ask to be let out of the cotract with no Early Termination Fee.