Thanks for the reply back Amanda, wasn't sure if we'd loose you discussing that or not, happy to see you checked back in to reply!
We've been a customer for a LONG time, since 2006! And without a hardware failure we'd probably still have talked ourselves into staying on 7000 setup ha!
I think we may be open to more heavily considering a move if we could be assured of similar monthly payment totals. We can't really afford to pay more than our current plan, and maybe with Gen4 even though we'd run out early in the month the smart browsing speeds would still allow us to happily survive the last week or two.
If we was to setup an upgrade to Gen4 with you here, what kind of deal could you offer? We are 10 year customers and out of contract for both service and hardware. Currently do not have a lease fee and would like to keep it that way, hopefully even with an upgrade you could make this possible!
We pay $49 monthly + $5 invoice (58.49 monthly base costs after taxes) + usually several tokens set purchases each month ($25 worth this month gosh it doesn't seem like that much more when you purchase a set but it adds up quick!).
Or would those kind of moves only be possibly now with the new system once it's ready. Early adoption may not be ideal for us, since uptime is critical and we know the early plans often get locked in and aren't usually the better of what eventually becomes the norm.
We've been a customer for a LONG time, since 2006! And without a hardware failure we'd probably still have talked ourselves into staying on 7000 setup ha!
I think we may be open to more heavily considering a move if we could be assured of similar monthly payment totals. We can't really afford to pay more than our current plan, and maybe with Gen4 even though we'd run out early in the month the smart browsing speeds would still allow us to happily survive the last week or two.
If we was to setup an upgrade to Gen4 with you here, what kind of deal could you offer? We are 10 year customers and out of contract for both service and hardware. Currently do not have a lease fee and would like to keep it that way, hopefully even with an upgrade you could make this possible!
We pay $49 monthly + $5 invoice (58.49 monthly base costs after taxes) + usually several tokens set purchases each month ($25 worth this month gosh it doesn't seem like that much more when you purchase a set but it adds up quick!). Or would those kind of moves only be possibly now with the new system once it's ready. Early adoption may not be ideal for us, since uptime is critical and we know the early plans often get locked in and aren't usually the better of what eventually becomes the norm.
Ha, it's a good thing you're here to help Amanda
No plans here, when looking from the shop/upgrade tab on top left haha
Correct address was there, I edited it out of the image.
Must be a glitch somewhere
No plans here, when looking from the shop/upgrade tab on top left haha
Correct address was there, I edited it out of the image.
Must be a glitch somewhere