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Ongoing problem - can't unfap! We have tokens to use to unfap but always sats site unavailable when try to unfap

Amanda
Moderator
Moderator
‎05-26-2016 12:11 AM
‎05-26-2016 12:11 AM

Re: Ongoing problem - can't unfap! We have tokens to use to unfap but always sats site unavailable when try to unfap

Hi Bonny
Yes, we did receive a message earlier that they are still actively working on this. I will post back when I have more information. I appreciate you waiting for the fix, we'll be sure to compensate you for this somehow.

Thank you
Amanda
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bonnydunn
New Member
‎05-26-2016 05:04 AM
‎05-26-2016 05:04 AM

Re: Ongoing problem - can't unfap! We have tokens to use to unfap but always sats site unavailable when try to unfap

Thnx for update - 
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bonnydunn
New Member
‎05-27-2016 04:27 AM
‎05-27-2016 04:27 AM

Re: Ongoing problem - can't unfap! We have tokens to use to unfap but always sats site unavailable when try to unfap

looks like it is fixed now- we got fapp'd today and were able to restore
and the main front webpage working now
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Amanda
Moderator
Moderator
‎05-27-2016 05:38 PM
‎05-27-2016 05:38 PM

Re: Ongoing problem - can't unfap! We have tokens to use to unfap but always sats site unavailable when try to unfap

Hi Bonny

We were informed on Wednesday they would be investigating. I have not heard confirmation that it was fixed, but you might just be a step ahead of us! I want to confirm with our engineering team that this has been fixed before we close out your case, so I am going to leave this open until I hear from them.

Thanks
Amanda
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