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Ongoing problem - can't unfap! We have tokens to use to unfap but always sats site unavailable when try to unfap

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bonnydunn
New Member
‎05-10-2016 04:41 AM
‎05-10-2016 04:41 AM

Ongoing problem - can't unfap! We have tokens to use to unfap but always sats site unavailable when try to unfap

I have called in on this before to no avail!  We are now fapp'd for 24 hours -and when I try to unfap it says site unavailable - when I called in before they couldn't unfap either and after I was on the phone for 30 minutes just said forget it ! I don't understand why I need to be on the phone for a problem to be fixed!!  One that is not in my end!!
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23 REPLIES 23
bonnydunn
New Member
‎05-26-2016 05:04 AM
‎05-26-2016 05:04 AM

Thnx for update - 
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bonnydunn
New Member
‎05-27-2016 04:27 AM
‎05-27-2016 04:27 AM

looks like it is fixed now- we got fapp'd today and were able to restore
and the main front webpage working now
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Amanda
Moderator
Moderator
‎05-27-2016 05:38 PM
‎05-27-2016 05:38 PM

Hi Bonny

We were informed on Wednesday they would be investigating. I have not heard confirmation that it was fixed, but you might just be a step ahead of us! I want to confirm with our engineering team that this has been fixed before we close out your case, so I am going to leave this open until I hear from them.

Thanks
Amanda
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