You can't play "twitch" games .. those that require fast reaction times.
The satellite is 22,300 miles up .... 22,300 x 4 is 89,200 miles round trip fro you data to travel.
You are going to have latency times of 580 ms minimum ... the speed of light applies here.
Why would you take information from a single source as all inclusive ?
If you were to go into a GM car dealership do you expect the sales person to disclose every recall of every vehicle ? Would you expect them to bring up and discuss at length the issues and legalities, pro and con of the "ignition switch" fiasco.
I say to you: "wanna buy a bridge ?"
I can understand where david mowl is coming from. When you call and ask questions, you expect that the answers are the correct ones, being that the person is a rep for the company. If a person is completely ignorant of satellite internet, then they are, of course, going to rely on what the rep tells them. Not doing all of the research is not really all their fault, because calling a rep and asking them IS a form of research.
I know that doing research of a product before you buy it is something all of us should do. With that said, a rep should be able to give the correct answer to, what I am sure is, a very common question by would be customers.
Of course, as is sometimes the case, it's a misunderstanding, or what the customer said the rep told them was never actually said. It's good that they record the sales calls. I'm not saying this is the case with this call, I'm just saying it's sometimes the case.
But, unfortunately, as he/she found out, real time online gaming and Hughesnet don't mix.
I also think that sometimes when a legitimate question is asked, or a complaint is made, those of us who know satellite internet more than those who have never had it may, in fact, reply in ways that make it sound like it's the customer's fault. It's not always the case.