You can't play "twitch" games .. those that require fast reaction times.
The satellite is 22,300 miles up .... 22,300 x 4 is 89,200 miles round trip fro you data to travel.
You are going to have latency times of 580 ms minimum ... the speed of light applies here.
Why would you take information from a single source as all inclusive ?
If you were to go into a GM car dealership do you expect the sales person to disclose every recall of every vehicle ? Would you expect them to bring up and discuss at length the issues and legalities, pro and con of the "ignition switch" fiasco.
I say to you: "wanna buy a bridge ?"
I can understand where david mowl is coming from. When you call and ask questions, you expect that the answers are the correct ones, being that the person is a rep for the company. If a person is completely ignorant of satellite internet, then they are, of course, going to rely on what the rep tells them. Not doing all of the research is not really all their fault, because calling a rep and asking them IS a form of research.
I know that doing research of a product before you buy it is something all of us should do. With that said, a rep should be able to give the correct answer to, what I am sure is, a very common question by would be customers.
Of course, as is sometimes the case, it's a misunderstanding, or what the customer said the rep told them was never actually said. It's good that they record the sales calls. I'm not saying this is the case with this call, I'm just saying it's sometimes the case.
But, unfortunately, as he/she found out, real time online gaming and Hughesnet don't mix.
I also think that sometimes when a legitimate question is asked, or a complaint is made, those of us who know satellite internet more than those who have never had it may, in fact, reply in ways that make it sound like it's the customer's fault. It's not always the case.
I have to agree with most of your statement ....
One thing that we see over and over is confusion or lack of understanding over the "bonus bytes" thing.
Common definition of "bonus" is .... something "extra" and the practical application of bonus bytes are anything but an extra.
How many times have we seen a new user with the idea that he/she has 20 GB and when that is used up they have 50 GB "extra" bonus bytes waiting in the wings.
It should (bonus bytes) be rename to something that better defines it .... Late Night Bytes, Over Night Bytes ... anything but "bonus". If a potential subscriber is not very savvy or the conversation is fast moving its really easy for that all important point to be lost ... that there are TWO distinct time periods.
For sure. I don't play online games so it doesn't bother me, but because of the latency there are a few quirks that I have here and there. I assume it's the latency, anyway. I have a problem with updating Malwarebytes, in that for some reason that server doesn't like Hughesnet very much and it takes anywhere from five to seven minutes to even begin to update. It just searches and searches. I also can't alter my Paltalk profile, though I haven't used it in a VERY long time. I actually don't know if it's the latency that causes these problems, or if it is something inherent to satellite internet, no matter the company.
BirdDog, I went on Malwarebytes to ask them about it taking so long to update, and they said it was because of having Hughesnet, but they didn't explain why. It still eventually updates, and once it starts updating only takes a few seconds, but MAN it takes for ever to find them. LOL.
It's funny that it finally does update, though. I figure if it had a problem with Hughesnet (or a sat ISP altogether) it wouldn't update at all, but I find it interesting that it eventually catches, and always at about the same time when checking. It's a head scratcher, that's for sure.
Although it was a good idea, it didn't make a difference. Still nearly seven minutes to find the update, but just a few seconds once it did. It would be interesting to find out what is causing this. Do you use Malwarebytes and does yours update quickly?