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Outlook 2007 will only work with hughes.net email account

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Distinguished Professor IV

Re: Outlook 2007 will only work with hughes.net email account

@RogerHinton

 

What model of Hughesnet modem are you using?  This will determine how to go about toggling the Web Acceleration.  

 

HN9000?

HT1000?

HT1100?


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Associate Professor

Re: Outlook 2007 will only work with hughes.net email account

RogerHinton,

I assume when you said you wont upgrade to Gen5 that you are on the HT1100, sad to say, give up on LiveMail.  I personally used that for ages for all my MSN and Gmail accounts and it suddenly stoped working.  None of the patches from M$ that "fixed" the issue (due to them screwing crap up) would work for me in Win7.  I eventually had to get Office2016 with a new version of Outlook.

That aside, as stated earlier, disabling Web Acceleration would be a good step to take to see if that's causing an issue.

After that, trying a different DNS server would be a good step, probably use the Google DNS on your computer instead just to see if the ISP supplied DNS is an issue.

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Distinguished Professor IV

Re: Outlook 2007 will only work with hughes.net email account

I asked as to what modem the OP was on, forgetting that he mentioned not wanting to upgrade to Gen5, so no HT2000W.  

 

Does the HN9000 have a Web Acceleration toggle?  

 

I imagine the instructions for doing so on both the HT1000 and HT1100 is the same, no matter which one a person has.  I'm trying to find a post that gives instructions for them as I can't remember exactly how to get there with those.  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Associate Professor

Re: Outlook 2007 will only work with hughes.net email account

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Distinguished Professor IV

Re: Outlook 2007 will only work with hughes.net email account

@C0RR0SIVE

@RogerHinton

 

In that case, to toggle Web Acceleration...

 

Go to  http://www.systemcontrolcenter.com/#!/usage

 

Click on the small i in the upper right. 

 

 

Capture.JPG

 

 

Then click on Web Acceleration on the left. 

 

 

Capture1.JPG

 

Click on Control, and then click on the "Web Acceleration Enabled" to disable it, and do the same to enable it again.  

 

 

Capture2.JPG

 


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Distinguished Professor IV

Re: Outlook 2007 will only work with hughes.net email account

I don't know what the heck is going on with the system control center link, but when typing the address, or even typing it with the http:// in front, it adds a 20% on the end when clicking on it.  And I don't know why it automatically adds the /#!/usage on the end, but evidently it still works with that on there.  Very strange.  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Honorary Alumnus

Re: Outlook 2007 will only work with hughes.net email account

I would  just use 192.168.0.1  to access SCC  

 

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Distinguished Professor IV

Re: Outlook 2007 will only work with hughes.net email account

I actually use either one.  I just tend to give the link to the address I gave as that's what Hughesnet themselves usually give.  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Assistant Professor

Re: Outlook 2007 will only work with hughes.net email account

I'm a useless troll with nothing to provide except plug the ports in manually on setup. Again, for years no problem unless I entered the wrong info. One question is are you doing POP3 or IMAP?

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Freshman

Re: Outlook 2007 will only work with hughes.net email account

Ok... I disabled Web Acceleration and the results are the same. My signal strength is at 127 here on a very cloudy day. I have been focusing on trying to get Thunderbird to work vs Outlook and still no account will work except the one from hughes.net. I have again tried both pop3 and imap. I have logged in to all of my email accounts thru Google Chrome browser and verified that imap is enabled. When I enter the same info in Thunderbird I get an error that my user or password are invalid. I get the same result with my yahoo test account.

There does appear to be some issue with the uplink status. As I was entering this post I was getting a red bar at the top of the screen where it normally give the autosave data.

HT1100diag.jpg