Since the original topic was locked, I'm starting a new thread.
Does Hughenet want these email's forwarded to them? I cannot find any info in the customer service site about phishing emails and I'm starting to receive them again. any info would be great, thanks
What I would do is take a snapshot of the email, then use Microsoft Paint or whatever you prefer to block out or erase any personal information or any email addresses in the email. Then post the pic so people will know what it looks like and what to avoid.
Or, you can copy/paste the text, but again, delete any personal information, email addresses or links in the email. This way, it keeps kids or whoever else safe from clicking on any bad email addresses or links from the email in the post.
Then, if the reps want or need any other type of information from the email, they may ask you to send it to them via PM.
Yesterday afternoon someone from customer service contacted me and I forwaded the email to them, not the preferred meathod for most companies but that's what they suggested. thank you
Could you share the content of the email with the community? That'd be really useful.
Sure - well as long as I didn't delete it
this is what I received and forwarded to customer support
From: "HughesNet Support" <italomonetti@netgate.com.uy>
Sent: Thursday, June 20, 2019 12:33:07 PM
Subject: Important Email Changes - Action Required
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Uruguay... sweet.
I think the other email I had originally posted about was trashed
that email told me to verify my account information by following a link, I'm a big target I guess
1. Hughesnet is everywhere. They're taking over the world!
2. Could the OP send a complaint to netgate.com.uy?? (if that's a legit provider)
@MarkJFine wrote:Uruguay... sweet.
Thanks for posting that, Carmen. I don't know you're a target -- spam and phishing emails affect all of us. They're just hoping someone will click.
Pete_Vit wrote:I think the other email I had originally posted about was trashed
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that email told me to verify my account information by following a link, I'm a big target I guess