HughesNet Community


Showing results for 
Search instead for 
Did you mean: 
New Member


this is day 2 of service. I was curious about the buffering or unavailable channels. Is this something that will get better after  a 5 day period.  That's what a person told me and my neighbor.  

Distinguished Professor IV

Buffering can happen with satellite internet; this is due mostly to latency (lag), due to the distance the signal travels,  but can have other causes as well.  As per the subscriber agreement, "Stated speeds and uninterrupted use of service are not guaranteed."   


Unfortunately, there are so many factors that affect performance that no specific level can be guaranteed; some people have few or no issues, and others have a lot.  You can try to lower the quality of the video to see if it works better, or pause the Video Data Saver,  but again, your mileage will vary.  


Are you trying to watch TV via the service? For live TV, getting satellite TV is cheaper and much better, as the system works differently and there's virtually no latency at all, nor does it use data.  Satellite internet service is not ideal for streaming or for live TV because of  latency and other issues that can't be helped.


By the way, I'm a fellow subscriber. The HughesNet reps have the word "Mod" next to their names. 

Distinguished Professor IV



Can you elaborate one what you're referring to with "unavailable channels"?  

Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Welcome to the HughesNet Community!

The HughesNet Community is here for you
to find answers and ask fellow HughesNet
subscribers for help. This is a great
opportunity to discuss and share your
expertise to enhance your HughesNet
experience and that of fellow subscribers.

Visit the About the Community board for
information on how to get started with using
this resource.