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Power light

Camino
New Member

Power light

Sunday morning my wifi was fine. But by sunday evening wasn't working. After looking at the modem none of the lights were on including the power light. I unplugged it and plugged it back in. I've tried different outlets but nothing seems to work. Can the power cord or inlet fail on these modems?
2 REPLIES 2
maratsade
Distinguished Professor IV

Re: Power light

I'm sure it's possible. The reps will be back tomorrow and will look into this. If you're in a hurry, you could always try the phone reps. 

Damian
Moderator

Re: Power light

@Camino,

 

 

Thank you for reaching out to us. I am sorry to hear this and I'd like to assist you. It is possible for something like this to happen. To begin running diagnostics on the equipment, please private message me the phone number associated with your account. 

 

-Damian