We had a power outage yesterday and sadly our modem didn't survive (the modem was directly plugged into a power strip) and we are wondering on how much a new modem will cost?
Thank you for reaching out! I'm sorry to hear about the power outage, they can really be a pain. Normally a replacement modem would cost $25, but I'll go ahead and get one shipped out with the fees waived as a courtesy! Please expect your replacement within the next couple of days!