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Problem with phone/voice-garbled voice output

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Hnet57
Freshman

Problem with phone/voice-garbled voice output

Greetings. I am new to this voice service from HughesNet and just installed it a couple of days ago. The Incoming caller sounds clear but my voice is garbled. I called in to complain about this so there should be a work order in place. I thought I would try this user site as well. It’s almost like the ATA does not translate my voice Properly. Please help since the service in currently unusable.
1 ACCEPTED SOLUTION

Good morning Hnet57,

 

I appreciate your patience while our VOIP team addressed this for you. This should be fixed by now, can you please confirm that your recent calls are clearer?

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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