On October 10, 2016, I upgraded from Residential to Business service, both internet and VOIP. I was assured I could port my number (makes sense, both were Hughesnet sevices). Since I had to keep my old service until the number ported, I went through 2 billing cycles, paying both Residential and Business even though I no longer had the Residential equipment and couldn't download data. The number still had not ported on November 22. After numerous calls to Hughesnet, I was assured I could cancel the VOIP without penalty, which I did. Nevertheless, I was charged $230 for cancelling. I spoke with Billing, both Residential and Business. They cannot talk with each other, so they just blame each other for the charge. I have wasted so many hours and have so many case numbers dating from October 10, I have just given up. So, no, I don't recommend Hughesnet.