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Problems with 5Ghz following power outage

Freshman

Problems with 5Ghz following power outage

We have had HughesNet for almost a year and it has not been perfect but in general it has worked fine.  Today we had a power outage in the middle of the day and since the power has come back on, the 5Ghz channel hasn’t worked at all, and the 2.4GHz channel has been on and off.  I have tried rebooting the modem- both by unplugging it from the wall for a while and plugging it back in, and I have tried the reboot the router option on the website.  Any help would be appreciated Smiley Happy. I read other threads on this site but nothing has quite fit my situation.

2 REPLIES 2
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Moderator

Re: Problems with 5Ghz following power outage

Hello Sarah,

  I'm glad you found the community, thank you for posting. I apologize for the issues with your networks. I have made some adjustments to the modem, in hopes, this may improve the issue. Please let me know if this helps. 

Thanks,

Felicia

Freshman

Re: Problems with 5Ghz following power outage

Thank you for trying Felicia but I am still having the same problem- no 5Ghz and an intermittent 2.4Ghz