Thanks for the update. That's really great that the tech is offering to get a new power supply, because that's what we were thinking was causing all this. Although your diagnostics appear clear most of the time, occasionally we'd see high packet loss, and that's a sign that there's something up with the UPS or there's dirty power.
Lately, when you say that the modem is dropping out, you mean you're losing internet connectivity, correct? We'd like to make sure we're focusing on the internet and not worrying about the ATA right now. So I appreciate you testing without the ATA to see if there's any difference.
-Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.
Slow performance? Click me!