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Problems with ATA this weekend

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Moderator
Moderator

Re: Problems with ATA this weekend

Hi Bill,

Just got off the phone with an engineer; we spoke a bit about your concerns. He reassured me that if someone has unreliable power, it's perfectly OK to use a UPS. Just make sure that the UPS battery is replaced regularly. He brought this up when I mentioned that you were using your previous UPS for the past 4-5 years. An old battery in a UPS could result in the modem not getting the power it needs.

-Liz
Please create a new thread in the community if you have a question or need help. Unsolicited Private Messages may not get replies.
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New Member

Re: Problems with ATA this weekend

I change the battery every 2 years as APC recommends. Thanks for the info, I feel much better and will change the modem back to the UPS ASAP.

You're the best.
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Moderator
Moderator

Re: Problems with ATA this weekend

Very good! You're very welcome, we're always here to help.

-Liz
Please create a new thread in the community if you have a question or need help. Unsolicited Private Messages may not get replies.