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Rapid data drain during second half of data cycle

Re: Rapid data drain during second half of data cycle

Back to the issue at hand...

 

Just to put this in perspective...I've had my modem and router on all day today.  Today is the first day of the new data cycle.  I even left FB up while I took my kids to their homeschool Co-Op.  

 

All day.  

 

And here's my data screen as of 10:30pm.  

 

image.png

Re: Rapid data drain during second half of data cycle

Here's the more specific usage meter that I found within my account profile.  

 

Nobody can help me understand why this is my general data usage for the first two weeks of a cycle, but everything ramps way up during the second two weeks?  

 

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Distinguished Professor IV

Re: Rapid data drain during second half of data cycle

Sweetpea3829,

 

Though I could be wrong on this, until you use more than 99MB of your data after a reset, it will still appear to be full.  With everything on and just being connected to facebook, but not doing much, it probably didn't use much.

 

With this said, to see your precise usage, you should sign in to the myAccount site (you can see it at the top of the Community Page).  

 

Edit:  I see you found it while I was typing this reply.  Smiley Tongue 

 

And, though monotonous, you may want to look at each device at the end of the day to see what it's usage has been, so you can see if something is using more during the latter half of the month, and maybe figure out why.  Glasswire for Windows,  Activity Monitor for Apple devices (resets when you turn it off, though) and other apps for Android devices (you can search for data usage appls for them).  


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit

Re: Rapid data drain during second half of data cycle

Here is a picture that shows last month's usage over the month.  Notice the gradual decline of data until Nov. 18th.  Then, it drops.  

 

image.png

Re: Rapid data drain during second half of data cycle


@GabeU wrote:

Sweetpea3829,

 

Though I could be wrong on this, until you use more than 99MB of your data after a reset, it will still appear to be full.  With everything on and just being connected to facebook, but not doing much, it probably didn't use much.

 

With this said, to see your precise usage, you should sign in to the myAccount site (you can see it at the top of the Community Page).  

 

Edit:  I see you found it while I was typing this reply.  Smiley Tongue 

 

And, though monotonous, you may want to look at each device at the end of the day to see what it's usage has been, so you can see if something is using more during the latter half of the month, and maybe figure out why.  Glasswire for Windows,  Activity Monitor for Apple devices (resets when you turn it off, though) and other apps for Android devices (you can search for data usage appls for them).  


 

Yeah, I didn't know there were more precise monitoring tools within the Hughesnet interface.  I wish I could go back and look at more than just last month.  

 

I'm almost positive it's not our devices (all Android).  They are rarely on wifi.  I mean, anything is possible but...in this case, I can't see how the devices would be sucking data during the latter half of the cycle, when they're still mostly offline.  

 

Don't get me wrong...the wifi DOES get turned on from time to time.  But it's not often.  

Honorary Alumnus

Re: Rapid data drain during second half of data cycle

@Sweetpea3829

 

Tracking data usage/loss issues is one of the more difficult tasks when a user has a data capped service.

 

>You have to start with the premise that all devices are guilty until proven innocent.<

 

>You have to be aware of how the modem tallies usage and then reports that usage so that the usage and history meters are updated.<

 

>You have to be aware of the "tools" at your disposal.<

    Hughes offers five "meters", three of which are near real-time usage meters  and the remaining two being history meters.

 

>You have to be aware of changes in the way web pages display data<

    Auto refresh of open tabs

    Ads (which can be blocked with browser extensions)

    Auto-start video playback

    HTML5 media

    And the big one, HTML5 video "pre-fetch" (requires install of a browser extension)

 

> You have to be aware of the changes that Microsoft has made in the way it delivers updates<

   Updates now come as "roll-ups" that may or may not subscribe to the "patch Tuesday" schedule. This may in part explain the heaver        

   usage in the later part of your data cycle.

 

   Windows settings can get a little slippery when it comes to update installs versus when the update is actually downloaded.

   It appears you are running Win7 from your screenshots but be aware that depending upon which updates that have been installed,      Win7 can emulate Win10 in regards to sending "telemetry" to Microsoft.

 

> Devices truly "off"?< (I can think on at least three states of "off".)

 

>Software does not always do as its told<

  I have a software program installed for my Garmin map updater. Despite settings to not open, to not check for updates automatically, it still does so. Never trust software.

 

If you are willing to explore these areas I am certainly willing to help. Most users however are looking for an "easy button" and there isn't one.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Re: Rapid data drain during second half of data cycle


@Gwalk900 wrote:

@Sweetpea3829

 

 

If you are willing to explore these areas I am certainly willing to help. Most users however are looking for an "easy button" and there isn't one.

 

My apologies for not getting back sooner (busy family) but...I'm game if you're willing!  I would much prefer the Easy Button...lol.  But I do need to get to the bottom of this.  

 

Here is the latest screen shot.  I have been on a fair bit, including downloading two pdf files on Saturday for my boys' swim meet heat and lane assignments.  Not huge files, mind you...but still.  

 

image.png

Re: Rapid data drain during second half of data cycle

Just keeping this updated, because I still don't have a solution.  

 

Here we are, 12 days into the data cycle and...I've used 8/10 of a GB.  Mind you, I've been a pretty consistent user, but again...not much in the way of videos, downloads, etc.  Aside from swim team stuff.  Last month at this point, I had used 1.1 GB.  Within a few days, the data usage would dramatically ramp up.  We shall see if the same happens this month.  

 

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Sophomore

Re: Rapid data drain during second half of data cycle

If I might ask where you located?

Re: Rapid data drain during second half of data cycle

We are in the Finger Lakes region of NY.