Upgraded from Gen 4 to Gen 5 top tier plan and can no longer access the PSN on PS4 or computer.
@john.fleming1
It may be best to create a new thread and include as much information as possible, and try to include screenshots of what happens when you try to access the PSN from your PC.
Thanks,
C0RR0SIVE
Hi folks,
Thank you for your patience while our engineers work to address your concerns. Please try the steps here and let me know if they help.
Looking forward to hearing back.