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Remote Desktop Connection error with HT2000W

Distinguished Professor IV

Re: Remote Desktop Connection error with HT2000W

@2twisty

 

Just for info, if in the future you run across threads that you want to get notifications about, but don't really want to say anything, you can subscribe to them.  It's in the upper right corner of a thread.  Click on Subscribe. 

 

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Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
New Poster

Re: Remote Desktop Connection error with HT2000W

Any update on this???

Moderator
Moderator

Re: Remote Desktop Connection error with HT2000W

Good morning dodgeball024,

 

Thanks for checking in. So far only one beam, 68, has the fix, but the rest of the beams in its gateway (SDO- 64 and 66) will get it next week. Eventually the fix will be rolled out to all beams, depending on how this update goes for these preliminary beams. We'll let you know once we find out when this might be.

 

Your patience and understanding are much appreciated.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Freshman

Re: Remote Desktop Connection error with HT2000W

How do I know what "beam" I'm in?

Associate Professor

Re: Remote Desktop Connection error with HT2000W

Distinguished Professor IV

Re: Remote Desktop Connection error with HT2000W

@eranch

 

If you are using a 3rd party DNS, the link to the System Control Center on the site Corrosive listed may not work.  In that case, you can get to it here...  http://192.168.0.1/#!/usage


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Distinguished Professor III

Re: Remote Desktop Connection error with HT2000W

To find your beam, go to http://192.168.0.1/#!/usage, then click on System Information.  The beam ID is listed in the box labeled Satellite. 

 


@eranchwrote:

How do I know what "beam" I'm in?


 

Distinguished Professor IV

Re: Remote Desktop Connection error with HT2000W


@maratsadewrote:

To find your beam, go to http://192.168.0.1/#!/usage, then click on System Information.  The beam ID is listed in the box labeled Satellite. 

 


@eranchwrote:

How do I know what "beam" I'm in? 


You can use this direct link, too...  http://192.168.0.1/#!/home/information

 

The Satellite Box is on that page.

 

 

@maratsade  I was just reading through this and it made me laugh a little, as eranch asked such a simple question, yet we keep giving links that nearly get him/her there.  LOL.  It just struck me as funny.  Smiley Tongue  

 

I didn't mean to really go off topic, but it just hit my funny bone.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Distinguished Professor III

Re: Remote Desktop Connection error with HT2000W

I thought that was funny too. LOL

 


@GabeUwrote:

  I was just reading through this and it made me laugh a little, as eranch asked such a simple question, yet we keep giving links that nearly get him/her there.  LOL.  It just struck me as funny.  Smiley Tongue  

 

 


 

New Poster

Re: Remote Desktop Connection error with HT2000W

Hi Liz, 

Wondering when the rest of the beams will be updated. I actually worked for an entire day last week with out losing connection once but have already lost it twice within the first hour today. I'm on beam 33, Gateway 17.

Thanks