Solved: Renewal of spam attacks - Page 3 - Hughesnet Community

nitaclay · ‎02-03-2021

We had this discussion back in the fall when some of us were getting hundreds of spam emails each day, and it seems we were all getting the same ones. Liz assured us they were working on it, and it did get much better. Now, the spam emails are beginning again. It started with just 3 or 4. Now today, there were 51. I do mark them spam, but they just show right back up. I don't remember who all had this problem, but I'm willing to bet I'm not alone.

Liz · ‎02-19-2021

Good morning nitaclay,

Thank you for your patience while our e-mail folks looked into your concern. They have located and blocked the offending IPs from sending again and the issue should slacken now if not completely stop. Please continue marking any suspicious e-mail as spam to help strengthen our spam controls.

If you have any other concerns, please feel free to reach out again.

Your cooperation, patience, and understanding are much appreciated.

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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