No worries at all! Here's hoping your luck will turn for the better and the tech visit will set things right for you. I imagine all this is gnawing at you, but I hope you'll hang in there and take things one step at a time. This too shall pass.
My apologies. I have gotten a bit standoffish from the attacks. Thank you for your wish of good luck. I suppose I will need it.
You're posting to a very old thread. Why don't you start a ticket explaining what your issues are?