Hey Pat...am new to this and when I say new I mean don't have any clue as to how to message you but if you get this comment please contact me at _____ as I as extremely unhappy with Hughesnet's billing and have threatened them with a class action suit every month that we have had their "services". In our case, they have accepted payment from our debit card each month then resubmitted it to the bank a second time, deducting a second payment each month. Also, the original installation payment was made from our original debit card (1st and only use of the card) yet my account was hit 2 days later for purchases of 3 different apps totalling 120$. ONLY hughesnet had the card number....Hmmmmm!!!!! The card was immediately cancelled but NO ONE had the # except Hughesnet. Please contact me as I am weary of going through the same BS with these people every single month.
Thank you for your post. We've omitted your e-mail address but would still like to assist you. Can you post a recent case number or the serial number that is on your modem? I'll be able to identify your account and see what charges we have posted from HughesNet and what they are for. We appreciate your cooperation to get this resolved.