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Returning Issue. Constant Disconnects.

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Moderator
Moderator

Re: Returning Issue. Constant Disconnects.

Thank you for these updates, Colby. I inquired about the status of the roll out and engineering clarified to me that this fix is intended for customers on the other satellite, EchoStar 19. There is no fix for the satellite you're on, EchoStar 17 because the issue they're fixing isn't on that satellite.  Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.