The person who got me going was my awesome local installer!! This guy did a great job on the initial installation and has had to come back out a couple more times but not due to anything he did. After spending a lot of wasted time with tech support Hughes finally sent out the tech that installed the system and he has got me up and running again. The first time on a transmit problem and this time with the very slow speed issue.
This man has gone above and beyond the call of duty and gave me his contact info so I could contact him with any questions or issues.