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Satellite Receive Signal Strength

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Distinguished Professor IV

Re: Satellite Receive Signal Strength

@tim1966 

 

How accurate SatBeam's info is when compared to HughesNet's own I don't know, but you can see their coverage map for Beam 70 on the ES19 here.  You'll have to zoom in and re-center, as you'll see.  You can see their Beam 54 coverage here.  

 

From the looks of it, at least on the SatBeams map, Beam 54 might actually be better, but whether it's a viable option is only something HughesNet can say.

 

Edited:  Fixed first link so as to open in new page.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
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Re: Satellite Receive Signal Strength

That probably means you are close to HWY 25. We call that area the Bermuda Triangle.  You can get 54,55 or 70.  The best one for that area is beam 70..

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Distinguished Professor IV

Re: Satellite Receive Signal Strength


@gokartergo24 wrote:

That probably means you are close to HWY 25. We call that area the Bermuda Triangle.  You can get 54,55 or 70.  The best one for that area is beam 70..


Is that because of individual beam load?


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
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Re: Satellite Receive Signal Strength

Yes Sir..

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Sophomore

Re: Satellite Receive Signal Strength

You are correct I am along Hwy 25, out in the boondocks.  It went from bad to worse yesterday afternoon, (Monday), the modem went totally down, which is why I could not respond to the posts.

The signal strength dropped to 31 and I got the following state codes:

11.2.5 a problem receiving data has occurred

11.3.1

12.7.1 a transmit problem has occurred

12.1.9 a transmit problem has occurred

Now this morning, (Tuesday), the system is normal again and I have a signal of 71

Thanks for all the input.

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Sophomore

Re: Satellite Receive Signal Strength

I have been watching my signal strength and it has been varying wildly.  From 71 down to 31, currently at 59, the weather is clear here.

I am going to take the modem into the shower with me and wash off all of those dusty electrons, that must be the problem.

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Distinguished Professor III

Re: Satellite Receive Signal Strength

It may be infected -- soak it in a bleach bath.

 

tim1966 wrote:

I am going to take the modem into the shower with me and wash off all of those dusty electrons, that must be the problem.


 

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Associate Professor

Re: Satellite Receive Signal Strength

Or, it could be that Missoula is still having problems...


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
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Moderator

Re: Satellite Receive Signal Strength

Tim,

 

I've been keeping track of the errors you've been posting, and all of the errors that I've been able to see on our end for the past couple of days to try to pin down the issue. I haven't been able to figure out whether it's the equipment, a Gateway issue, or an issue with your signal. The best solution here would likely be to send out a technician with equipment to cover all of our bases, and I'll be going ahead and sending one out shortly! Whenever you get the chance, please unplug your equipment and let me know before you do. I'll be able to send a technician out then, and I'll make sure to waive any associated fees!

 

Thanks,

Remy

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New Poster

Re: Satellite Receive Signal Strength

Can I get someone to come to my plase and figure out why mine has been crap from the very first. Worst ever intranet