Case number 46134139: The Service Rep said a Tech would visit in five days. Carlos called and came to repair my system the very next morning. He quickly fixed the problem. Your Survey only covers the Service Rep but leaves out the all important Service Tech. Thanks to Carlos
We are so happy to hear some good praise about our service technicians! We will use your case to locate the service order and the technician who visited you. This will be passed along to his supervisor to ensure he is recognized.