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Service Tech quickly fixed the problem

New Member

Service Tech quickly fixed the problem

Case number 46134139:  The Service Rep said a Tech would visit in five days.  
Carlos called and came to repair my system the very next morning.
He quickly fixed the problem.  
     Your Survey only covers the Service Rep but leaves out the all important 
Service Tech.  
                    Thanks to Carlos

Note: This conversation was created from a reply on: Thank You Hughes For Resolving My Problem.
2 REPLIES 2
Moderator

Re: Service Tech quickly fixed the problem

Hi Abelardo,

We are so happy to hear some good praise about our service technicians! We will use your case to locate the service order and the technician who visited you. This will be passed along to his supervisor to ensure he is recognized.

Thank you and have a great day!
Amanda
New Member

Re: Service Tech quickly fixed the problem

sound good to hear about the good one's that are out there really doing their jobs and leaves the customer in a great frame of mind to boot !!!! Amanda , you have a good afternoon .