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Service outage Greenville North Carolina

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Ccsjoe
New Poster

Service outage Greenville North Carolina

No service here since 5 am might be part of a larger problem.
2 REPLIES 2
C0RR0SIVE
Associate Professor

@Ccsjoe

If there was a large scale outage, the customer service reps that work on this site would have posted about it by now.  What is the status of your modem when viewing http://192.168.0.1 ?  Have you tried calling tech support for troubleshooting?

Amanda
Moderator

Hello Ccsjoe,

 

Are you able to get online now? You may need to reset your modem. We did have a 3 hour degradation for your beam which should have been resolved shortly after you posted here. Please let us know.

 

Thank you

Amanda