On this page for Cisco ATAs, at number 1 below, you can find a video demonstration on how to correctly set up your ATA. We recommend watching this first!
Number 2 and 3 are clickable links to our latest guides for setting up the equipment and for activating your ATA.
Number 4 is the link to the activation page, which you should visit once you've successfully set up your ATA.
If you have an Innomedia ATA, your page will look almost identical and will have the same appropriate guides to help you get started:
For both ATAs you will end up activating on this page if you click that button under number 4; just follow the instructions:
If you have any concerns, you can always call us at 866.347.3292 for live help or you can start your own thread to get help from the community.
To start your own thread, scroll up and click on the Tech Support link near the top, then click on the blue "Start a topic" button on the right side. Please give some details so that others can help you.
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.